Frequently Asked Questions

Find answers to your questions by topic or search.


Is there a number I can call if I have more questions?

Please feel free to contact us with your questions and comments. Call a customer service representative toll-free at: 800-88-ADVIL or 800-882-3845 Monday-Friday, 9:00AM-5:00PM EST or write to us at: PCH Product Information, Pfizer, Inc., PO Box 1043, Kings Mountain, NC 28086

I am having difficulty locating Children’s Advil® products? What should I do?

You can enter your zip code or city and state into the “Where to Buy” locator to find a store nearby that carries these products.  If your local store does not carry these products, ask the manager to order them for you.  You may also buy some of our products online.

Contact Us

By Phone

Call a customer service representative toll-free at:
1-800-882-3845 (1-800-88-ADVIL)
Mon-Fri, 9AM-5PM EST


Fill out the form to send your question via email.
Get Started

Via Mail

Send questions to:
PCH Product Information
Pfizer Inc., PO Box 1043
Kings Mountain, NC 28086

Fill in the information below to get in touch. Your privacy is important to us. To learn about our use of your information and your rights, please consult our privacy policy. *All fields required.